• About Us
  • Contact Us
  • Cookie policy (EU)
  • Home
  • Privacy Policy
  • Video
  • Write for us
Today Headline
  • HOME
  • NEWS
    • POLITICS
    • News for today
    • Borisov news
  • FINANCE
    • Business
    • Insurance
  • Video
  • TECHNOLOGY
  • ENTERPRISE
  • LIFESTYLE
    • TRAVEL
    • HEALTH
    • ENTERTAINMENT
  • AUTOMOTIVE
  • SPORTS
  • Travel and Tourism
  • HOME
  • NEWS
    • POLITICS
    • News for today
    • Borisov news
  • FINANCE
    • Business
    • Insurance
  • Video
  • TECHNOLOGY
  • ENTERPRISE
  • LIFESTYLE
    • TRAVEL
    • HEALTH
    • ENTERTAINMENT
  • AUTOMOTIVE
  • SPORTS
  • Travel and Tourism
No Result
View All Result
TodayHeadline
No Result
View All Result

ASK TONY: Avis demanded £1,200 for a chipped hire car windscreen

April 5, 2022
in Business
0
ASK TONY: Avis demanded £1,200 for a chipped hire car windscreen
0
SHARES
1
VIEWS
Share on FacebookShare on Twitter


ASK TONY: Avis Budget demanded £1,200 for a chipped hire car windscreen after I refused to buy excess cover

By Tony Hazell for the Daily Mail

Published: 17:00 EDT, 29 March 2022 | Updated: 04:30 EDT, 30 March 2022

Avis Budget Group in Germany is claiming I damaged its car and has sent me a bill for £1,200.

I feel it is trying to take advantage of the fact I refused to buy excess cover when I collected the vehicle.

Even if the damage claim was true – which it is not – charging £1,200 for chips in a windscreen feels excessive.

Rental wrangle: Avis sent a customer a £1200 bill claiming he had returned a hire car with a chip on the windscreen

Rental wrangle: Avis sent a customer a £1200 bill claiming he had returned a hire car with a chip on the windscreen

I have seen no evidence of the damage, only photos taken from some distance away, which could just as well be showing bird mess.

No one checked the car when I returned it to the airport.

C. A., Sutton.

Tony Hazell replies: I’ve looked closely at the photos provided by Avis, which you sent me, and suspect those are chips.

Avis says for safety reasons it must repair or replace windscreens if there are chips in the line of sight.

However, I am amazed at the cost being quoted. What are they using for the repair? Diamonds?

Generally, repairing a chip can cost less than £300. Avis has looked at your case again and decided to waive the £1,200 charge.

However, as we start travelling abroad again, it is worth reiterating the golden rules of car hire.

Number one is to buy excess cover online, which can cost less than £40 for a year.

Number two is to photograph the car when you collect and return it. I take a video, including showing the windscreen and tyres, to use as evidence in case of any dispute.

Avis says: ‘To ensure our vehicles remain safe and roadworthy, we have a policy to ensure any possible damage to windscreens is checked and monitored.

‘We handle all investigations on a case-by-case basis and on this occasion we will no longer be charging Mr A.’

Why do my life insurance terms keep changing?

I took out a life assurance policy in 1992 with GA Kaleidoscope, now Aviva.

It cost £15 per month, and on my death my daughter would receive £50,000. I was a single parent and wanted security for my daughter.

In December 2016, Aviva offered three options: I could increase my premium to £41.33, keeping benefits at £50,000; continue paying £15 per month with the benefit reducing to £21,105; or take the value of the policy, which was about £350. I chose to pay £15.

Now they have written again to say I can pay £35.10 per month to keep protection the same, keep paying £15 per month for £10,907, or have the payments made from my fund value until it runs out. The letter says they’ll review it again in five years.

D.M. by email.

This reader took out a life assurance policy to provide for her daughter if the worst happened - but is now being asked to up her premiums for the same benefit (picture posed by models)

This reader took out a life assurance policy to provide for her daughter if the worst happened – but is now being asked to up her premiums for the same benefit (picture posed by models)

Tony Hazell replies: Basic life assurance is cheap and runs for a set term, say 30 years. You’ve got a whole-of-life policy with reviewable premiums.

Every few years the policy will be reviewed and, depending on investment returns, cover will be cut or premiums increased.

In your case, investment returns were not as good as those projected when the policy was sold.

Once you turn 70, the policy will be reviewed every year.

When you bought life assurance, did you want something that would pay out no matter how long you lived, or to offer protection when your daughter was young?

If your daughter is no longer dependant on you, perhaps your monthly payment could be better used.

  • Write to Tony Hazell at Ask Tony, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email asktony@dailymail.co.uk — include phone number, address and a note addressed to the offending organisation giving them permission to talk to Tony Hazell. Please do not send original documents as we cannot take responsibility for them. No legal responsibility can be accepted by the Daily Mail for answers given

Advertisement

Share or comment on this article:

Some links in this article may be affiliate links. If you click on them we may earn a small commission. That helps us fund This Is Money, and keep it free to use. We do not write articles to promote products. We do not allow any commercial relationship to affect our editorial independence.

Tags: AvisCARchippeddemandedhireTonywindscreen
Previous Post

Giants seven-round 2022 NFL mock draft: New York lands Evan Neal then marquee edge rusher after trade down

Next Post

Glyn Wise reveals he  ‘prayed under the covers’ in the Big Brother house

Related Posts

Guess who’s buying stocks? – MarketWatch
Business

Guess who’s buying stocks? – MarketWatch

Excellent news. Not only is...

Read more
AFC Gamma Stock: mREIT With A 12.9% Yield (NASDAQ:AFCG)
Business

AFC Gamma Stock: mREIT With A 12.9% Yield (NASDAQ:AFCG)

Andrii Yalanskyi/iStock via Getty ImagesThere...

Read more
Is a recession inevitable as inflation hammers the UK? This is Money podcast
Business

Is a recession inevitable as inflation hammers the UK? This is Money podcast

We publish our podcast every...

Read more
Business

Should I pay up for toys after collapse of borrowing service Whirli? | Consumer affairs

I have a two-year-old and...

Read more
PLR Bundle
Business

Materials to Look for When You Buy a PLR Bundle

A PLR Bundle normally includes...

Read more
Load More
Next Post
Glyn Wise reveals he  ‘prayed under the covers’ in the Big Brother house

Glyn Wise reveals he  'prayed under the covers' in the Big Brother house

  • Trending
  • Comments
  • Latest
Tinnitus Seems to Be Somehow Linked to a Crucial Bodily Function, Studies Hint – ScienceAlert

Tinnitus Seems to Be Somehow Linked to a Crucial Bodily Function, Studies Hint – ScienceAlert

Six times actors really romped in sex scenes that make 365 DNI look tame

Six times actors really romped in sex scenes that make 365 DNI look tame

Sex/Life fans notice a HUGE editing fail in Adam Demos’ nude shower scene –

Sex/Life fans notice a HUGE editing fail in Adam Demos’ nude shower scene –

Millie Bobby Brown Allegedly Dated 20-Year-Old TikTok Star When She Was 16 – & Her Parents Knew About It??

Millie Bobby Brown Allegedly Dated 20-Year-Old TikTok Star When She Was 16 – & Her Parents Knew About It??

BMW future cars – 2022-2032

BMW future cars – 2022-2032

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

How to Leverage a Nontech Background (and Fight Imposter Syndrome)

How to Leverage a Nontech Background (and Fight Imposter Syndrome)

Star Wars Jedi: Survivor Officially Announced For PS5

Star Wars Jedi: Survivor Officially Announced For PS5

About Us

Todayheadline the independent news and topics discovery
A home-grown and independent news and topic aggregation . displays breaking news linking to news websites all around the world.

Follow Us

Latest News

BMW future cars – 2022-2032

BMW future cars – 2022-2032

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

BMW future cars – 2022-2032

BMW future cars – 2022-2032

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

VIP access and hotel discounts: Our guide to travel subscriptions, from Tripadvisor to Opodo

How to Leverage a Nontech Background (and Fight Imposter Syndrome)

How to Leverage a Nontech Background (and Fight Imposter Syndrome)

  • Real Estate
  • Education
  • Parenting
  • Cooking
  • Travel and Tourism
  • Home & Garden
  • Pets
  • Privacy & Policy
  • Contact
  • About

© 2021 All rights are reserved Todayheadline

No Result
View All Result
  • Real Estate
  • Education
  • Parenting
  • Cooking
  • Travel and Tourism
  • Home & Garden
  • Pets
  • Privacy & Policy
  • Contact
  • About

© 2021 All rights are reserved Todayheadline

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Posting....