6 Tips To Encourage Managers To Support Compliance Training
Your management team needs to be motivated to really engage in the compliance training process. Here are some tips to help you make your managers passionate advocates for compliance training.
Ways To Empower Your Team Leaders
1. Set Up A JIT Support Library
During the compliance training process, your managers find themselves offering guidance to their teams and answering a plethora of questions. A great way to support them through that is by setting up a just-in-time support library. Firstly, this can help them brush up on compliance material, as it might have been a long time since they passed their own certifications. Secondly, a JIT support library allows them direct access to any information they might need. Remember to make the JIT library content easy to navigate as well as bite-sized so that it can easily fit into your management team’s busy workday.
2. Improve Tech Literacy
Compliance training requires a variety of different tools for its various facets to be covered. The management team you have chosen to be involved in compliance training is expected to know how to handle these tools. Therefore, before your employees start taking their courses, their managers must be fully educated themselves. Set up training courses for managers to help them get acquainted with the compliance tools, software, and LMSs that they will have to use and explain to their team. Make sure to train your managers regularly and keep an eye out for updates and releases of more effective tools and software.
3. Provide Access To Team Data
A compliance manager is obligated to draw up regular reports that help monitor compliance training progress. However, to be able to do that, managers need to have access to certain information about each of the employees. This information should include course progress, assessments, skill-level attainment, deadlines, and overall learning status. Direct access to this data through a comprehensive and easy-to-use compliance LMS allows managers to keep track of the overall performance of their direct and indirect teams. This way, they can easily identify learning patterns and make informed business decisions about whether they need to change their compliance training approach.
4. Encourage The Use Of Data Visualization
As we mentioned earlier, managers utilize a large sum of data to monitor learning progress. However, the way this data is gathered and, most importantly, represented can make a huge difference in a compliance manager’s workload. For example, if the completed certifications per employee are recorded in a lengthy spreadsheet of a few hundred rows, drawing up a report will be near impossible. Give your managers the tools to represent vital data in a visual form. Encourage them to use pie charts, diagrams, histograms, and donut charts (to name a few). These tools make identifying learning patterns and compliance gaps so much easier.
5. Set Up Weekly Report Checks
During compliance training, data tends to accumulate fast. If you want your compliance management team to stay on top of the process, quickly identifying trends or problems and adapting accordingly, you have to motivate them to organize themselves. Set up weekly (or bi-weekly, depending on your needs) meetings in which your organization’s compliance managers analyze the latest data and identify successes or gaps in the compliance plan. Make sure to participate in these meetings as often as your busy schedule allows you to show your team you are invested in the progress of compliance training.
6. Establish Open Communication
An important factor in helping your management team support the organizational implementation of compliance training is establishing open communication channels between them and their teams. Set up weekly check-ins in which overall performance results and learning progress information are shared with employees. This can also be a good time for announcing new guidelines or certifications. In addition, provide your managers with tools that enable them to directly notify employees on a personal basis about approaching or missed deadlines as well as scheduling details. Regular communication among all parties involved can only help compliance training procedures run smoother.
Although it is a vital part of an organization’s success, compliance training is usually met with some resistance. As a leader, it is your job to gather up a compliance management team and motivate them to become advocates for compliance training. Hopefully, these tips can help you incentivize your managers to roll out successful and effective compliance training that will raise the bar for knowledge development in your organization.
Looking for a platform that gives your leaders a headstart by lowering the tech learning curve and equipping them with actionable data? Adobe Captivate Prime empowers your managers to lead the compliance charge and be prepared in case of an audit. With My Team View and Compliance Dashboards, leaders can take a closer look at individual employee performance and boost workplace accountability across the boards.
Download the eBook Are You Audit-Ready? How To Deliver A Seamless And Scalable Compliance Training Program to learn how to launch a compliance training strategy that gets results and boosts remote employee engagement. Also, join the webinar to discover why content is crucial to the learning ecosystem.