The Mirror is reporting that Electronic Arts is looking into a series of hacking attempts into FIFA accounts, which has seen a number of well-known streamers and FIFA Ultimate Team traders having their accounts compromised.
Reportedly, hackers are able to persuade advisors on the EA Help chat service to hand over email addresses and even change passwords simply by providing a gamertag or PSN ID associated with an EA account.
Fut Donkey, one of the users affected by the hackers, commented: “I plan to take legal action, they gave my account to a random person via the live chat, a clear breach of data protection laws.”
I told EA live chat 2 times to add notes to my account to put that my account was being targeted by hackers and to not change any details, and they still did it. Nothing more I could have done and tbh I shouldn’t have to do anything. It is basic security, disgusting stuff.
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Speaking in wake of these hacking attempts, EA issued the following statement to The Mirror:
We’ve been made aware of recent account takeover attempts and are currently investigating. More information on how to secure your account, including how to enable two-factor authentication, can be found here.
FIFA 22 is out now for PS5, PS4, PC, Nintendo Switch, Xbox Series X/S, and Xbox One.