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Home Technology & Startups

Microsoft debuts new Copilot software, touts AI growth at Ignite Conference

November 19, 2024
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Microsoft (MSFT) let fly a deluge of updates to its cloud and AI services during its Ignite conference in Chicago on Tuesday. The tech giant showed off a number of improvements to its Microsoft 365 Copilot platform, including new AI agents; said that it’s previewing the use of Nvidia’s (NVDA) Blackwell GB200-powered AI servers; and announced a slew of security upgrades for its systems.

The software behemoth also touted its customer growth in the AI space. Microsoft chief communications officer Frank Shaw noted in a statement that “Nearly 70% of the Fortune 500 now use Microsoft 365 Copilot.” Microsoft, like its Big Tech rivals, is pouring billions of dollars into expanding its AI capabilities, and Wall Street is eager to see those investments pay off.

Microsoft’s latest AI updates include what it calls Copilot Actions. Available in private preview, the feature can do things like provide users with summaries of their daily meetings or, more importantly, summaries of all of the emails and notes they received while away on vacation. Doing away with the day-long pain of catching up on emails alone might just make Copilot Actions worthwhile.

Microsoft is also going all in on AI agents. Think of AI agents as a more advanced version of an AI chatbot. Where chatbots can only respond to user prompts with text, AI agents are designed to perform automated tasks like taking meeting notes or, on the more advanced side, helping companies process customer proposals and requests.

New AI agents include Interpreter for Teams, which will translate voice conversations in real time with the option to simulate the sound of your voice, and Employee Self-Service Agent, which is meant to help workers find important answers to questions about HR or IT issues.

The Windows maker also showed off its Azure AI Foundry SDK, which is meant to help companies build and manage their own AI apps and agents, and the Azure AI Foundry Agent Service, which allows developers to put together AI agents to automate different business processes.

In addition to software, Microsoft is making hardware moves with the debut of its Microsoft 365 Link. A small PC designed to access Microsoft’s cloud services, the Link will be available in April 2025 for $359. The company also said it’s previewing the use of Nvidia’s GB200 servers to provide customers with access to AI-optimized virtual machines, cloud-based computers that users can use to perform AI training and inferencing.

POLAND - 2024/10/02: In this photo illustration, a Microsoft Copilot logo is displayed on a smartphone with an AI logo in the background. (Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images)
Microsoft Copilot logo is displayed on a smartphone with an AI logo in the background. (Omar Marques/SOPA Images/LightRocket via Getty Images) · SOPA Images via Getty Images

Microsoft is one of a number of companies looking to get their hands on Nvidia’s next-generation Blackwell chips, which power the GB200. By previewing the platform, Microsoft is a step closer to being able to offer the service to its customers.

On the security front, Microsoft announced its new Microsoft Security Exposure Management platform. The software is designed to give cybersecurity experts a better overall look at how employee devices, files, and services come together and overlap, helping them understand how a hacker might be able to gain access to a business and move through its networks.

The idea is that by giving cybersecurity workers a view into how attackers might try to access networks, the workers will be able to cut hackers off ahead of time or at least respond to threats more quickly.

Microsoft says it’s also moving to improve the security around AI apps with its Data Loss Prevent for Microsoft 365 Copilot. The company says the feature will let customers see if AI prompts are pulling up sensitive data, prevent data risks, and provide information about how to respond to AI-related security incidents.

Microsoft’s announcements come as the company is looking to fully monetize its AI investments over the last few years, including its stake in ChatGPT developer OpenAI.

Microsoft reported better-than-expected Q1 earnings in October and said that AI contributed 12 points of growth to its Azure cloud business segment. Shares of Microsoft are up 12% over the last 12 months. Shares of rivals Amazon (AMZN) and Google (GOOG, GOOGL) are up 39% and 27%, respectively.

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Email Daniel Howley at dhowley@yahoofinance.com. Follow him on Twitter at @DanielHowley.

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Tags: CopilotMicrosoftMicrosoft 365
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