Mission Critical Online Training: How To Cultivate And Cull Online Training Content
Countless organizations face a very serious dilemma: their employees deal with risky situations on a daily basis. These vary from avoiding widespread data breaches to responding to life-threatening emergencies in the field. However, they simply don’t have room in their budget to develop custom online training content to offer those employees ongoing support. Fortunately, there is a way to cultivate existing online training content for your mission critical online training without compromising public safety or your business’s reputation. The key is knowing where to look, how to evaluate the source, and culling it down to the essentials.
8 Top Tips To Cultivate Mission Critical Training Content
1. Narrow Your Needs To Determine Your Cultivation Scope
You must clarify the goals and learning objectives of your mission critical online training in order to set your research scope. For example, which online training resources you need to minimize system downtime during a flood or fire. Narrowing your requirements allows you to focus on online training tools that tie into the subject matter and align with your company image, as well.
2. Identify Employee Gaps And Personal Preferences
Once you’ve identified what your organization needs to achieve by cultivating mission critical online training, you must consider the needs of the individual. Namely, diagnosing employee gaps and learning as much as possible about their learning preferences. Of course, it’s always best to include a good variety of online training resources to cater to different learning preferences and personality traits. The cultivated online training content should also center on skills or knowledge that is lacking so that you can fill the gaps and prep every member of the team for the unexpected.
3. Evaluate Your Current Course Structure
Take a closer look at your current mission critical online training course and pinpoint what’s lacking. Then determine which online training resources complement your approach so that you maintain consistency. For instance, your eLearning course design falls short when it comes to interactive online training resources. Thus, you may want to focus on cultivating more multimedia that engages employees and facilitates real-world application.
4. Verify The Regulatory Compliance Standards
There are 2 key areas you must consider when verifying laws, rules, and regulations that pertain to your industry. The first is whether your current online training content touches on all the key points. If not, you should cultivate online training resources that bring you up to speed and reduce the risk of penalties. The second is to ensure that the online training content you cultivate is in line with regulatory compliance standards. Is all the information accurate and up to date? Does it pertain to your region or niche?
5. Weigh The Pros And Cons Of Custom Online Training Content Vs. Pre-Made Solutions
Though you may be fully entrenched in your cultivation efforts, it’s also wise to step back and determine whether custom online training content is a better choice. Pre-made online training content may be readily available and at the perfect price point (free). However, you must ensure that it aligns with your needs and gives your employees all the information they require without merely brushing the surface of the topic or task and leaving room for confusion.
6. Consider The Source
There may be a wealth of knowledge at your fingertips, but it’s essential to evaluate the source when cultivating online training content. Is the site known for its accuracy? Are they industry experts or thought leaders? In the case of compliance, you may be able to find online training resources on governmental sites. For products/software, the vendors might have tutorials or troubleshooting guides readily available. It’s also wise to verify their usage rights. For instance, some creators provide content no-strings-attached, while others require written permission. Online resources that aren’t backed by a reliable source should be culled immediately to maintain your organization’s credibility.
7. Make Minor Adjustments To Personalize The Online Training Process
Unfortunately, most cultivated online training content requires some modification. It’s part of the culling process. You must evaluate the online training resource to determine how well it aligns with your goals, then mold it to suit your needs. For example, use a rapid eLearning authoring tool to omit a certain section of the demo video or tutorial that is irrelevant for your industry. Once again, double check to make sure you have the right to modify the existing online training content. You should also be willing to customize it further post-launch. Monitor your LMS metrics and survey/assess employees to determine if additional revisions or omissions are necessary.
8. Follow-Up With eLearning Feedback And Support Online Training Resources
The culling and customization process doesn’t stop after your first round of surveys and LMS reports. It’s important to continually evaluate their effectiveness and their role in your online training strategy. In addition, you should consider follow-up support online training resources to maximize the benefits they bring to your employees. For instance, a video demo provided by a regulatory agency may provide them with the basics. They now know how to deal with a power outage that poses a risk to the data centers. But they must also learn how to apply that information in the real world through simulations and branching scenarios. Microlearning online training libraries are another great way to broaden their experience and provide follow-up moment of need support to your employees.
Mission critical online training isn’t merely an issue of compliance. It helps you keep your employees safe, your business systems secure, and provide customers/patients with the best possible care. This article can help you cultivate online training content for your mission critical online training course to cut costs and maximize resource allocation, as well as cull it so that you offer your employees crucial information when they need it the most and avoid cognitive overwhelm.
Another cost-effective option is to hire an outsourcing partner to create bespoke mission critical online training content. Our exclusive online directory has the top solutions for every industry and use case.