Points Guy UK travel experts give British Airways’ Covid-era Dreamliner service the thumbs up

The pandemic means that all airlines have had to restrict their service.

But even with tweaks to make flying safe, it seems it’s still a joy to fly with British Airways.

That’s the verdict from two travel experts from The Points Guy UK site who recently boarded a BA Dreamliner, cameras in hand, to record footage of their onboard experiences in business class and economy.

Nicky Kelvin (pictured), the director of content at The Points Guy UK, put BA’s Dreamliner business class to the test

The flight was from Heathrow Terminal 5 to Athens, a service normally operated by the Airbus A320.

However, Boeing 787 Dreamliners have been temporarily used on the route once a week recently to shift backed-up cargo.

Flying upfront in the posh end was Nicky Kelvin, the director of content, who paid 18,500 Avios plus £17.50 tax for his ticket.

His verdict? He said he was ‘incredibly impressed with the comfortable lie-flat seat’, said the meal wasn’t huge, ‘but was delicious, especially the chocolate dessert’, and enjoyed his free fizz – ‘a bonus on any flight’.

He also enjoyed the inflight entertainment system, a feature that BA short-haul aircraft don’t have.

As it was a short-haul flight, business-class goodies such as an amenity kit, blanket and pillow weren’t offered.

Nicky said his meal wasn’t huge, but was very tasty, especially the chocolate dessert 

Jean Arnas, head of video, was in economy, with his ticket costing £113

Jean enjoyed his ‘very comfortable seat’ and the ‘large and quiet cabin’. The free snacks (pictured), ‘generous coffee service’ and ‘very friendly crew’ were also appreciated

Jean Arnas, head of video, was in economy, with his ticket costing £113.

He enjoyed his ‘very comfortable seat’ and the ‘large and quiet cabin’. The free snacks, ‘generous coffee service’ and ‘very friendly crew’ were also appreciated.

BA has removed the option to buy hot meals and drinks in economy to help make service Covid-safe. 

British Airways, American Airlines and Oneworld are running a Covid-19 testing trial on selected flights from the U.S to London Heathrow in a combined effort to scientifically demonstrate how testing for the virus can reopen international travel and quash quarantine requirements. 

For more information on travel tips and tricks, sign up to The Points Guy UK. To see the full Dreamliner review video click here.

BA has been using Boeing 787 Dreamliners temporarily for services to Athens to shift backed-up cargo