A viral video shows a family getting kicked off a plane as their 2-year-old wasn’t wearing a mask, and Spirit Airlines have now responded with a Twitter statement.
Twitter users are furious after a video surfaced this week that shows an altercation that occurred on a Spirit Airlines flight.
A family was asked to leave the plane by the flight attendant after their 2-year-old daughter, who was eating a yoghurt, was not wearing a mask.
Despite backlash, Spirit Airlines has defended their decision in a Twitter statement, claiming they were simply following federal mask regulations.
Viral video shows family getting kicked off plane
A video has gone viral on social media this week that shows a family being kicked off a plane as their 2-year-old daughter was not wearing a mask.
In the footage, a flight attendant on the Spirit Airlines flight from Orlando to Atlantic City told the family that they have to get off the plane because they weren’t complying with mask rules.
The parents then asked the flight attendant “what did we do” whilst she repeatedly said “non-compliance with the masks”.
“But we are wearing a mask,” the parents said to which she replied “she’s not wearing a mask” and pointed at the baby.
“The baby?” the mother said in shock as other passengers on the flight began defending the family.
The toddler sat on her mother’s lap eating a yoghurt as the discussion continued, and the flight attendant then threatened to call the police if they didn’t get off the plane.
In a second video, all of the passengers on the flight were asked to leave the plane, and in a third clip, police arrived at the scene.
Spirit Airlines resond on Twitter
The video has been viewed a huge 1.8 million times and been met with a lot of backlash as Twitter users criticise the way the airline acted towards the family.
Now, Spirit Airlines has taken to Twitter to respond. In a statement posted on Tuesday (April 6th), they said:
“We’re aware of incorrect information circling about Spirit Airlines Flight 138 from Orlando to Atlantic City. The flight was delayed due to compliance issues with the federal mask requirement. We allowed our guests to continue on the flight to their destination after assurances of compliance. The safety of our Guests and Team Members is our top priority.”
They also added a link to their Covid-19 policy that states that children under the age of two are exempt from wearing a face mask, but everyone over this age must wear a face covering.
Despite criticism, Spirit defended the flight attendant’s decision and said she was following the airline’s mask policy.
They also revealed that the family were allowed to re-board the flight and continue to their destination.
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