- In a June memo, Wells Fargo CEO Charlie Scharf wrote that efforts to recruit minority talent were stymied by a “very limited pool of black talent to recruit from,” Reuters reported Tuesday.
- He made similar a remark during a Zoom call over the summer, which bothered some employees at the bank, according to Reuters.
- “Wells Fargo is badly broken in multiple ways and that starts at the top,” said Sen. Elizabeth Warren (D-MA) in a statement to Business Insider, calling it part of a system that “scams Black families disproportionately.”
- Rep. Alexandria Ocasio-Cortez (D-NY) also clapped back, tweeting, “Perhaps it’s the CEO of Wells Fargo who lacks the talent to recruit Black workers,” on Tuesday.
- In the months following the police killing of George Floyd and the Black Lives Matter protests across the country, Wells Fargo and other banks have made commitments to increasing the racial and ethnic diversity of their employees.
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Lawmakers Sen. Elizabeth Warren (D-MA), Rep. Alexandria Ocasio-Cortez (D-NY), and Sen. Sherrod Brown (D-OH) all slammed the CEO of Wells Fargo for his repeated claims that the bank’s difficulties in hiring diverse employees was due to a lack of Black talent.
“While it might sound like an excuse, the unfortunate reality is that there is a very limited pool of Black talent to recruit from,” Charlie Scharf, Wells Fargo CEO, wrote in a June memo to employees, according to Reuters. Scharf also repeated this claim in a Zoom meeting over the summer, exasperating Black employees, Reuters said.
“Wells Fargo is badly broken in multiple ways and that starts at the top,” responded Sen. Warren in a statement to Business Insider. “Its CEO has an unfathomable blind spot about how and why this giant bank fails to hire, promote, and fairly compensate Black talent – and continues to be a core part of a financial system that scams Black families disproportionately and fuels structural racism in our economy and our society.”
Other lawmakers chimed in to slam the bank executive. Ocasio-Cortez wrote, “Perhaps it’s the CEO of Wells Fargo who lacks the talent to recruit Black workers,” on Twitter Tuesday. And Sen. Sherrod Brown tweeted, “There’s plenty of Black talent, @WellsFargo – they just don’t have the talent for fraud and abuse you’re looking for” on Wednesday.
In recent months, companies like Wells Fargo, the fourth-largest bank in the US by assets, have faced calls to hire minority employees and address claims of discrimination. Bank of America, Morgan Stanley, and Wells Fargo have all released statements committing to change, but they have not released data on the racial diversity of their employees to the public, according to prior Business Insider reporting.
On Wednesday, Scharf addressed the backlash.
“I apologize for making an insensitive comment reflecting my own unconscious bias,” Scharf wrote in a company-wide memo on Wednesday. “There are many talented diverse individuals working at Wells Fargo and throughout the financial services industry and I never meant to imply otherwise.”
Scharf pointed to Wells Fargo’s “early progress” in creating a more diverse and inclusive work environment, including a “returnship” program to help minority workers return to the workforce after an extended period out of the industry and requiring a diverse slate of candidates for roles with salaries of over $100,000. Wells Fargo is also building relationships with historically Black universities, and tying executive compensation to their progress in improving diversity and inclusion, the memo said.