Sky to replace thousands of call centre workers with chatbots
Sky logo Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning ...
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Every Successful Startup I’ve Worked With Has This In Common todayheadline
Opinions expressed by Entrepreneur contributors are their own. There's a pervasive belief in the startup world that launching a product ...
Read moreDetailsThis Is the Real Secret to Exceeding Your Customer’s Expectations todayheadline
Opinions expressed by Entrepreneur contributors are their own. In today's competitive business landscape, and particularly in the fast-paced software space, ...
Read moreDetailsLuxury Retail Store Builds 100-Year-Relationships with Its Customers todayheadline
Opinions expressed by Entrepreneur contributors are their own. In an era where most shopping happens with the click of a ...
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Inside My Stay at a $22k-a-Night Villa: Top Business Lessons todayheadline
When you round the final bend in the road and see Villa Avellana, a 10-bedroom residence located on Costa Rica's ...
Read moreDetailsStop Blindly Following ‘the Customer Is Always Right’ — Here’s What to Do Instead For the Sake of Your Employees todayheadline
Opinions expressed by Entrepreneur contributors are their own. A couple of months ago, I visited a well-known establishment in Miami ...
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How AI is redefining customer service in healthcare
Image: Supplied If you’ve ever called a hospital only to be put on hold, you know the frustration. Imagine calling ...
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United and Air Canada can now use Apple AirTags to track lost luggage
Arriving in time for holiday travel and potentially lost luggage, a new feature that allows Apple AirTag owners to share ...
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How performance clothing maker Ministry of Supply builds a human connection with customers todayheadline
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How Office Depot’s president builds trust with shoppers in a digital world todayheadline
“Hi, welcome to Office Depot,” doesn’t cut it for Kevin Moffitt. Each week, the office supply retail chain led by ...
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